Online Security

We have compiled a list of recommended financial and information security practices for conducting financial business online. Click here to access this information.

Site Security

To ensure information is transmitted from you to us securely, First Utah Bank uses Secure Sockets Layer (SSL). SSL encrypts, or scrambles, the information you submit before it leaves your computer and then unscrambles the information when it is received by our Internet server. This security applies to the First Utah Bank website (www.firstutahbank.com), Personal Internet Banking and Business Internet Banking.

To use Internet Banking from your personal computer you must have a browser that supports 128-bit encryption.

Both physical and automated security techniques are employed to protect against unauthorized users attempting to access the Bank’s Internet Banking applications. Protection techniques include physical security of the Bank’s computer hardware, firewalls to prevent unauthorized electronic access to the sites, and monitoring of logon attempts into Internet Banking.

We protect our secure computer systems with numerous firewalls and specialized hardware and software that control all external communications within our computer network. We constantly monitor these firewalls to assist in the prevention of security breaches.

Internet Banking Authentication

Your safety is important to us. We want to make sure that our systems know it’s really you attempting to access your financial information and not an impostor. That’s why we’ve established multiple security features to thwart access attempts made by unauthorized users.

When accessing First Utah Bank’s Internet Banking, you are required to have a password. To make your Internet Banking activities more secure, establish a strong password that would be difficult for someone to guess, change your password frequently, do not use the same password you use for other websites, and do not share your password with others. EMPLOYEES OF FIRST UTAH BANK WILL NEVER ASK YOU FOR YOUR PASSWORD. First Utah Bank also employs multi factor authentication.

To ensure that you are being routed to First Utah Bank’s Internet Banking site, you will see that we have an Extended Validation (EV) certificate on the site once Internet Banking is loaded. EV may be recognized as the “green URL address bar” found in your browser’s URL. This protective measure displays a green bar over the website URL, providing you with visual confirmation that you are on our valid website. EV is a free security feature to help protect you against identity theft, fraud and provide you with an additional layer of security.

Every time you access First Utah Bank Internet Banking, the EV certificate (green URL address bar)  will be displayed before you are required to enter your password. If the green URL address bar is not present, do not proceed; contact First Utah Bank immediately by calling 801.308.2273 or emailing our technical support team at internet-support@firstutahbank.com.  The technical support team will be available Monday through Friday from 8:00 AM – 6:00 PM, except holidays.

As an added security feature, you will be required to answer a series of challenge questions at the time of enrollment. First Utah Bank may periodically ask you to answer those questions when logging on to Internet Banking. Additionally, customers who use specific services available through Business Internet Banking will be required to authenticate using a one-time password generated through an authentication token.

Online Security